VBS Business Rules for Action, Date, Union not defaulting on Redwood "Change Assignment" — Cloud Customer Connect
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VBS Business Rules for Action, Date, Union not defaulting on Redwood "Change Assignment"

Summary:

VBS Business Rules for Action, Date, Union not defaulting on Redwood "Change Assignment"

Content (please ensure you mask any confidential information):

We have many autocomplete rules we are converting to Business Rules for the Redwood pages.

Some of our defaulting rules work fine, but are running into issues with defaulting certain fields.

  1. ActionID (When and Why) - We'd like to default ActionID on Change Assignment (no conditions). We have tried action name, action code, and action id - nothing works
  2. Effective Start Date (When and Why) - We'd like to default effective start date to current date. We have an expression that does seem to work - however, when we add this expression, the action dropdown freezes

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