Inspection Plan – Results to Be Inspected by Two Resources — Cloud Customer Connect
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Inspection Plan – Results to Be Inspected by Two Resources

Hi all,

We have a requirement in our Maintenance Work Orders where an Inspection Plan consists of 20 characteristics. These characteristics need to be inspected by two technicians — Technician 1 will inspect the first 10 characteristics, and Technician 2 will inspect the remaining 10.

During Inspection, each technician recorded their respective results and used the Save and Close option. However, after both technicians completed their inspections, the Work Order status remained grayed out and did not promote to "Completed with Details".

Additionally, we observed that two separate inspection records were created in the Quality Management module.

Could you please advise on how to ensure that the inspection results are fully captured and saved after enter by one technician, so that the Maintenance Work Order progresses to completion after both technicians submit their inputs?

Howdy, Stranger!

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