Encountering an issue with the "Self Service Receipt" functionality — Cloud Customer Connect
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Encountering an issue with the "Self Service Receipt" functionality

edited Aug 4, 2025 8:23AM in Inventory Management 2 comments

Hello All,

I am encountering an issue with the "Self Service Receipt" functionality. We have created a custom role for the "Advanced Procurement Requester" and assigned the following privileges:

  • Create Receipt with the Responsive Self Service Receiving Application
  • Create Receipt for Procurement Preparer with the Responsive Self Service Receiving Application
  • Manage Receipt for Advanced Receiver with the Responsive Self Service Receiving Application
  • Return Receipt with the Responsive Self Service Receiving Application
  • Update Receipt with the Responsive Self Service Receiving Application
  • View Receipt with the Responsive Self Service Receiving Application
  • Manage Requisition with the Responsive Self Service Procurement Application

However, this setup is causing a problem: the requester can now view and receive Purchase Orders belonging to other users. If I remove the privilege "Manage Receipt for Advanced Receiver with the Responsive Self Service Receiving Application (RCV_MANAGE_RECEIPT_ADVANCED_RECEIVER_PWA)," the user can only view their own Purchase Orders but is unable to create receipts.

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