Some fields in quick edit flow (25C feature) are not editable — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Some fields in quick edit flow (25C feature) are not editable

in Help Desk 2 comments

I have just enabled the quick edit feature listed in 25C release notes by turning on the ORA_HD_ENABLE_QUICK_EDIT profile.

We have got multiple standard and custom fields in the details page spotlight area and we have got our own customization earlier in the edit page layouts. After turning this feature on, we see some fields such as severity, status are not editable and some that we want to be read-only are being shown as editable. When I attempt to edit this layout in Visual Builder, I couldn't get this quick edit to work within the preview or live mode and doesn't even show the quick edit icon with VB.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!