How to delete an Element Entry — Cloud Customer Connect
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How to delete an Element Entry

Summary:

We need to manually add an element entry to a person. The problem is for the same element entry I have this situation

Element Entry "Q" effective date 30/06/2025

Q has Effective start date 01/06/2024 effective end date 30/06/2025

Then Q has also a new value from 01/07/2025 on….

We need to delete the record from 01/07/2025, change the effective end date from 30/06/2025 to 31/07/2025 and add a new one from 01/08/2025.

For many person we were able to do it

firstly Edit>Deleting record at 01/07/2025 and then the previous records automatically changed its effective end date

then I put effective date 01/08/2025 and I add a new element entry with effective start date 01/08/2025 and the older one automatically has a new end date 31/07/2025.

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