Unable to choose Bus tickets us Document type in New Document Record — Cloud Customer Connect
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Unable to choose Bus tickets us Document type in New Document Record

Summary:

When I log in with a user account and navigate to My Client Groups > Show More > Document Records > Add, I encounter the following error: 'Your role doesn't have the permissions needed to create a document record for the Bus Tickets document type' when I select on Bus Tcikets in Document Type section. As a result, the action cannot be completed.

I would like to know which privileges or roles need to be added to prevent this error.

Content (please ensure you mask any confidential information):

CenterLargeAccessibilityDelete

Version (include the version you are using, if applicable):

25B

Code Snippet (add any code snippets that support your topic, if applicable):

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