Offer Letter address discrepancy for rehire candidates — Cloud Customer Connect
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Offer Letter address discrepancy for rehire candidates

We’ve encountered an issue with a rehire candidate where the offer letter pulled an outdated address from the person record, rather than using the address provided during the job application.

The older address was of type “Home” and was still marked as active.

Could you advise how we can ensure that the offer letter references only the address entered by the candidate during the application process?

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