Intercompany transaction disappearing after transfer to Payables — Cloud Customer Connect
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Intercompany transaction disappearing after transfer to Payables

Summary:

We had an intercompany transaction that has disappeared. The Transfer Intercompany Transaction to Payables process was successful but there is no record of the transaction in Payables.

Content (please ensure you mask any confidential information):

The transfer process was successful. Other lines of the intercompany batch are able to be traced. One item of note is that the COA string used in the intercompany transaction contained a natural account that was deactivated at a point that could have been in between intercompany batch creation and transfer. The push to Projects did not happen from Payables either which leads me to believe that the transaction errored somewhere in Payables but no invoice was created.

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