Clarification on Confirm Receipts to Resolve Invoice Holds Feature — Cloud Customer Connect
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Clarification on Confirm Receipts to Resolve Invoice Holds Feature

in Self Service Procurement 40 comments

Hello, We’ve enabled the related opt-ins for Confirm Receipts to Resolve Invoice Holds in Redwood Self Service Procurement and can see notifications prompting users to confirm receipts. However, the Confirm Receipt action isn’t appearing on our requisition lines.

We’re still using classic receiving (Redwood Receiving isn’t enabled in our environment).

Question:

  • Does this feature require Redwood Self Service Receiving to be enabled in order for the Confirm Receipt drawer/action to appear?
  • Or should it also work when only classic receiving is in use?
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