Actionable Email Notifications — Cloud Customer Connect
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Actionable Email Notifications

Summary:

I've noticed that approvals like absence, expense etc., (and possibly other workflows) are being processed through email-based responses that require users to manually send pre-formatted approval emails via Outlook. To improve the user experience, I would like to explore the possibility of enabling actionable email notifications — allowing users to approve, reject, or request more information directly within the body of the email, without needing to launch Outlook or manually send a reply.

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Code Snippet (add any code snippets that support your topic, if applicable):

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