Negotiation lifecycle and award notification is not sent to supplier without user account — Cloud Customer Connect
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Negotiation lifecycle and award notification is not sent to supplier without user account

in Sourcing 1 comment

Summary:

Supplier is added to negotiation with active contacts (but no user accounts created for contacts).

No lifecycle change FYI notification (like amend, cancel, extend etc.) and also award FYI notification are send to these supplier contacts.

The only sent notification is negotiation invitation.

Content (please ensure you mask any confidential information):

Issue was described on My Oracle Support:

PRC PON -Negotiation FYI Notifications For Lifecycle Change Are Not Sent To Additional Contacts For Some Customers (Doc ID 3005991.1)

with solution targeted for availability in the April 2024 Monthly Maintenance Pac.

Is this not delivered yet?

Or maybe there is set up that would allow to have these notifications working for supplier contacts without user accounts?

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