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Problem with task notifications of approval flows

Hello, everybody!


We have a problem with approval tasks. They have disappeared from the bell and we are unable to continue with the approval flow. If we look for the person to make the approval or refusal to continue with the approval flow, we do not find any tasks, even if within the transactions console that person's flow still brings it "In Progress".
How can we find stream notifications that are no longer there?

Thanks for the help.

Best regards,
Mario

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