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An error occurred while displaying the approver

in Self Service Procurement 1 comment

Summary:


Content (please ensure you mask any confidential information):

When attempting to register purchase request information or confirm the purchase request by clicking the "Display Approver" button, the following issues occur, preventing further processing:

  • In the new UI (RedWood version), it is not possible to immediately assign an approver to this purchase request.
  • In the old UI, an error occurs, and the following error details are displayed.

(Error Display)
exception.type: ERROR exception.severity: 2 exception.name: Error in task default/PrcPorManageReqApprovalComposite!11.13.24.07.0/ReqApproval. exception.description: Error occurred in routing slip default/PrcPorManageReqApprovalComposite!11.13.24.07.0/ReqApproval with message: exception.code:30082 exception.type: ERROR exception.severity: 2 exception.name: WorkflowServiceEngine request to another component failed. exception.description: Request operation CallFunctionStateless from default/PrcPorManageReqApprovalComposite!11.13.24.07.0/ReqApproval to ReqApprovalRules failed with Business Fault: null. exception.fix: Check the underlying fault. Check target SOA component for cause. . exception.fix: Please correct the error.

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