RSSP UI not working to view /edit req as an approver — Cloud Customer Connect
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RSSP UI not working to view /edit req as an approver

Summary:

We're facing below issues as showstopper with RSSP in prod env. We've raised SR's & yet to be resolved. REaching out to this group to get guidance & resolve it.

  1. Users not able to view the Req details - Proc users who are not the requester click on req that are pending for approval & page is spinning. Details are not getting displayed.
  2. Users not able to view the approval hierarchy. - Proc users who are not the requesters click on req that are pending for approval to view approval hierachy & getting message "We cant assign approvers at this moment" but BPM workflow is working as expected.

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