Supplier not able to View the Negotiation messages — Cloud Customer Connect
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Supplier not able to View the Negotiation messages

in Sourcing 2 comments

Summary:

Dear All

We are facing the issue we enabled the redwood messaging on the negotiation , the Buyer can send and Receive Messages as expected , But in Supplier is getting notification but when he open the Messages there is no messages but he can send the messages with out any issues .

I run the

" ESS job to create index definition and perform Initial Ingest to OSCS" as well.

  • Parameter value for Index Name to Reingest: fa-prc-pon-buyermessages.

Below Privellage is also there for Supplier Bidder role.

  • View Supplier Negotiation Online Message as Supplier (PON_VIEW_ONLINE_MESSAGE_SUPPLIER_FACING_PRIV)
  • Create Supplier Negotiation Online Message as Supplier (PON_CREATE_ONLINE_MESSAGE_SUPPLIER_FACING_PRIV)
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