Redwood UI – Delay in New Hire Visibility under Employment Info — Cloud Customer Connect
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Redwood UI – Delay in New Hire Visibility under Employment Info

edited Aug 20, 2025 8:39AM in Human Capital Management 1 comment

Hi Community,
After completing a Hire transaction, the employee takes 10–30 minutes to appear under Employment Info in Redwood UI. Our client expects visibility within 2–3 minutes. We’ve scheduled “Compute Users ACL by Event” every 15 minutes, but it’s still delayed.

Is it safe to run this process every 5 minutes in production? Are there any event-driven options or additional processes we should consider reducing this latency?

Appreciate any guidance or best practices!

Thanks,

Hritik Mishra

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