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Redwood Personalization Issues for Messages

edited Aug 12, 2025 7:35AM in Self Service Procurement 6 comments

We have created custom message to display in Requisition Header and Delivery section but some users can able to view that message and some users not in RSSP page. I understood it is because of the access issues and we have done the personalization through VBS.

One is through guided Journey, This also initially we face the issue after we added the privilege "Use REST Service - Guided Journeys Read Only" to role we can able to see the messages. Is that correct privilege do we need use for Guided Journey messages?

Another message we developed through VBS but not able to view for some users, Can anyone help us to get the exact privilege to view that message?

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