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In HR Help Desk, Random break for sequence numbers apply for Live chat, ODA Interactions and cases?

in Help Desk 8 comments

Summary:

Hi,

In HR Help Desk, Random break for sequence numbers apply for Live chat, ODA Interactions and cases?

like below document confirms there will be random break for SRs.Will it be same for Live chat, ODA Interactions and cases?

Thanks
Prasad


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