Redwood: Duplicate Records and Incorrect Requestor Display in Supplier Qualification Initiation — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Redwood: Duplicate Records and Incorrect Requestor Display in Supplier Qualification Initiation

Hello Everyone,

Upon supplier registration approval, the initiative and associated qualification were automatically generated as expected. However, the following issues have been observed:

  1. Duplicate Questionnaire Records in Supplier Portal:
  • The supplier received a single notification.
  • But when accessing the Supplier Portal, two separate questionnaire records appear for the same qualification initiative.
  • Both records display the same initiative name and allow action (i.e., submission).
  • One of the records lists “Lena Sham Gadal” as the requestor, who has no association with the registration or qualification process.

2.Multiple Entries on Internal Dashboard: After the supplier submits the qualification and the process is completed, the internal dashboard shows four records for the same initiative.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!