What are the rules or logic of creating new load when one load is closed.

Summary:

Customer has logic to create load only by External planned Load however auto loads are being created when one load is closed in WMS. what could be the reason of it? and how to mitigate it.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):