Mutiple blocks doesn't work in Invoice Approval workflow rules by spreadsheet. — Cloud Customer Connect
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Mutiple blocks doesn't work in Invoice Approval workflow rules by spreadsheet.

edited Aug 12, 2025 3:17PM in Payables, Payments & Cash Management 2 comments

Summary:

Hi All,
I am configuring Invoice Approval Workflow Rules by Spreadsheet and have two separate blocks due to compatibility constraints:

  • Block 1: More or Less 170 rules, mostly Serial Group, and less than 10 FYI rules.
  • Block 2: Two Group First Responder rules and 1 FYI rule.

Since Serial Group rules and Group First Responder rules cannot be in the same block (tested initially, and upload failed with "not compatible logic" in the “Manage Workflow Rules by Spreadsheet” page), I separated them into two blocks.

All blocks and rules WORK when upload individually.

The problem is:
When I upload the spreadsheet with both blocks configured, all rules from both blocks fail when tested. The weird thing is that when i submit an invoice that matchs with Block 1 it prompts the following error regarding block 2:

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