FCC Journal page time out after 3 mins even FCC IdleSession timeout set to 75 mins — Cloud Customer Connect
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FCC Journal page time out after 3 mins even FCC IdleSession timeout set to 75 mins

Summary:

FCC Journal page time out after 3 mins even FCCIdleSession timeout set to 75 mins. Our users have noticed a behavior that journal page is inactive for more than 3 mins as they are multi tasking on the excel reports . The Journal page time out with an error message .An error occured while processing this page.
Please note that Idle session timeout set to 75 mins.

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