Guided Journey created with task type Document not showing attachment in RSSP — Cloud Customer Connect
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Guided Journey created with task type Document not showing attachment in RSSP

in Self Service Procurement 3 comments

Hi,

We have created a Guided Journey for attaching a document on the RSSP Line page, allowing the requestor to download it. However, when we preview it in Visual Builder and click the designated area "Wavier Form" to download the attached document, the page try to open and then disappears.

Below is the Guided Journey Setup:

Visual Builder Screenshot:

When we click on the Waiver Form Guided Journey, Pop-up page try to open then disappear

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