Guided Journeys Media URL video not playing in preview - RSSP — Cloud Customer Connect
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Guided Journeys Media URL video not playing in preview - RSSP

in Oracle AI for Fusion Applications 3 comments

Hi All,

We are using the Redwood UI and have added a video to the Guided Journey setup. While the video uploads successfully, it does not play when opened.

  1. Is there a specific media link format or type that needs to be used for videos to work correctly in a Guided Journey within Redwood UI?
  2. I have attached a screenshot showing the issue for your reference.
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