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OIC Gen3 Environment - Multiple integration failure due to internal server error

in ERP Integrations

Hello,

we are seeing multiple OIC integration failure in our OIC gen3 environment today(8/12/25) due to internal server error with ejko cloud environment.

They are all used to run fine daily and started failing from 12pm EST on 8/12/2025.

we are also unable to activate the integration back after deactivation and getting below error.

ERRORLast activation attempt failed.Internal Server Error.
Integration INT_AP_SMARTE_XXXX (1.0) cannot be activated.
Internal Server Error.

How to fix

1. Verify and rectify the changes.
2. Retry the activation.

For more help

  • To track this issue, a unique ID "INT_AP_SMARTE_XXXX_IN_01.00.0000_3JRGEQ4WFES4M34YKKLTV8XZZLGLFUEG/01A639A731A84D30760FF8AC17EEE553/CA8OHP5ZK1VFA3YDEICTAK3L4VKNTBO6" has been created. Please use this ID for all communications with Oracle support.
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