Recruiting Booster: 2 way email communication
Summary:
We noticed that for 2 ways email communication, after the recruiter replies on the email from outlook, the conversation is not recorded in ORC
Content (please ensure you mask any confidential information):
Step to reproduce:
- initiate an email from ORC to the candidate via Job Application
- Confirm the email is sent to candidate email address
- Reply on the email chain from candidate email
- Run the ess to process inbound message
- Confirm the recruiter got an email sent out from Vanity email from outlook
- The recruiter replies back on the email chain, with candidate email address copies
- Notice that The communication is not recorded in ORC
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