Possible Year Round Pell Impact for Transfer Students — Cloud Customer Connect
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Possible Year Round Pell Impact for Transfer Students

in Student Financial Aid 1 comment

We are actively investigating an issue introduced in the most recent 25.7 release that may impact some students’ Pell eligibility. We are seeing instances where some student’s that are eligible for Year Round Pell (150%) in the 24/25 award year become ineligible causing the latest term’s disbursement to be returned or not packaged. The issued seems to be contained to transfer students who received a portion of their Pell at another school.

As an example, a student that newly transferred to your institution in Summer 24/25 but received 100% of their Pell at another school would not receive Pell in Summer 24/25.

Oracle is looking at this with high priority and until the issue can be addressed, Oracle recommends that you keep on / monitor the “Ready to be Returned” QC holds to prevent unwanted returns.

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