Redwood page - Person identifiers for external applications does not load

Hi all,

We have enabled the Redwood pages, and HR users are reporting some unusual behaviors.

One of them is with the Person Identifiers for External Applications page, which is working fine for active employees, but for employees which they submitted a termination, they can search and select the person, but then the page does not load (as below):

Weirdest part is that in a lower environment it is working, and I tried myself in Production (with the same roles as the users reporting the issue) and it works fine most of the times, but it does not load sometimes.