Request for Details on Employee Usage Calculation for SaaS Billing
Summary:
We are reviewing our Oracle SaaS usage and invoices and need clarification on how the employee usage count is determined for billing purposes.
Specifically, we would like Oracle to:
- Provide the exact query or logic used to calculate the Hosted Employee usage metric.
- Identify the specific fields and values in the system that contribute to this count.
This will help us run our own internal report and validate the invoice calculations. Please advise on next steps or share any documentation that explains this process.
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