External Supplier is receiving 'Message: AADSTS90072' error — Cloud Customer Connect
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External Supplier is receiving 'Message: AADSTS90072' error

in Supplier Management 1 comment

External Supplier is receiving 'Message: AADSTS90072' error when attempting to log into supplier portal. Supplier is logging in with the same email she registered with. We have never had this issue with a supplier before.

Request Id: 3e7554e9-46eb-4145-b1a9-7a68ddb90400

Correlation Id: 0f9a6c61-268e-4bf4-8d24-6df24604f4f4

Timestamp: 2025-08-13T03:36:57Z

Message: AADSTS90072: User account'…withglass.onmicrosoft.com' from identity provider'https://sts.windows.net…1/' does not exist in tenant 'Choc..Oklahoma' and cannot access the application'https://egoh.login.us2onti) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

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