How to check Last Updated By and Date for Redwood B2B Documents in Collaboration Messaging — Cloud Customer Connect
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How to check Last Updated By and Date for Redwood B2B Documents in Collaboration Messaging

in Purchasing 2 comments

Summary:

We recently experienced an issue where Inbound and Outbound Messaging in Collaboration Messaging began failing suddenly. Upon review, we noticed that the B2B Documents setup was disabled for critical documents. Currently we have no way to determine if this was a manual update or some glitch/system change. We need help to view the last updated by and date information.

Content (please ensure you mask any confidential information):

This is in the new Redwood B2B Documents Screen. We had many inbound and outbound documents fail during the course of this issue and had to reprocess them.

Version (include the version you are using, if applicable):

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