How to display default text with instructions for how to use the AI agent for end users — Cloud Customer Connect
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How to display default text with instructions for how to use the AI agent for end users

Summary:

Content (please ensure you mask any confidential information):

I have configured an AI Agent, which I am using as part of a guided journey within a task in Journeys. For additional reference on this, I am referring to Guided Journeys Available for Journey Tasks as part of 25C.

To improve the user experience, is there a way to display default text, prompts, or instructions for how to interact with the AI Agent after the user selects on the guided journey agent in the task? As of now, this is just opening to a blank page without any instructions or prompts for the end user.

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