Record of Employment (ROE) Archive long running issue — Cloud Customer Connect
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Record of Employment (ROE) Archive long running issue

in Payroll and Global Payroll Interface (GPI) 2 comments

Hello Experts,

We ran the Record of Employment Archive process for a terminated employee and an employee on leave, but it has been running for over an hour, whereas it normally completes within 2–5 minutes. Does anyone know why this is happening and how we can resolve it?

Thanks in advance.

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