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Confirm receipts task doesn't end when receipting in system

edited Aug 28, 2025 2:39AM in Inventory Management 3 comments

Summary:
When using the new "Confirm Receipts" feature in RSSP, or receipting through the My Receipts tile, the confirm receipts email and bell notifications continue to prompt users to confirm receipts even after the action has been completed. As a result, escalation tasks are being triggered unnecessarily.

Question:
Aside from disabling escalations and expiry notifications, is there an alternative solution to prevent this issue?

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