Auto-Approval Configuration for Specific Departments in ProjectStatusNotificationApproval Workflow — Cloud Customer Connect
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Auto-Approval Configuration for Specific Departments in ProjectStatusNotificationApproval Workflow

We would like to implement an auto-approval mechanism under specific conditions within the ProjectStatusNotificationApproval task. Currently, we have a single participant configured in a sequential manner, with approvers assigned per ProjectOrganization.

Our goal is to automatically approve the task when it matches a specific department, without requiring manual approval.

We attempted to set an empty approval group "DUMMY" for the participant corresponding to the target department. However, this resulted in the status reverting with the message “Status reverted by workflow.”

On the other hand, when one participant has an empty approval group and the other has a valid approver, the status changes correctly upon approval with the message “Status changed by workflow.”

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