Success Navigator access request status

Summary:

Is there a way to monitor updates to our access request for Cloud Success Navigator?

Content (please ensure you mask any confidential information):

I requested access to Cloud Success Navigator, but have seen no updates from Oracle since, and, there is no product option to select within an SR to query on the status.

How long does the process take on average?

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):