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Pixel tracking with javascript not recognizing mobile device

edited Aug 29, 2025 1:38PM in Recruiting, Opportunity Marketplace

We are working with a 3rd party to enable pixel tracking on our career site and the source tracking seems to be working great except for mobile applications. They have other customers that have used the same configuration they provided to us and it worked fine for the mobile applications. I submitted an SR but Oracle advised I need to post on CC. Any advice? Thanks!

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