Hide "Create a change order for an overbilled invoice" text from the confirm receipt feature in RSSP — Cloud Customer Connect
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Hide "Create a change order for an overbilled invoice" text from the confirm receipt feature in RSSP

in Self Service Procurement 4 comments

Summary:

Upon running the “Update Requisition Line Action Required Code” job as part of enabling the “Confirm Receipt” 25C feature, the action code “Create a change order for an overbilled invoice” is displayed on requisitions. We don’t want to prompt requesters to take any change order action or see the message. We only want requesters to confirm receipts. Could you please advise the process of hiding this message in RSSP? Please see the screenshot attached. Thanks!

25C Confirm Receipts Feature: https://docs.oracle.com/en/cloud/saas/readiness/scm/25c/ssproc25c/25C-ssproc-wn-f36892.htm#ssproc25c-f36892

Resolving Invoice Holds: https://docs.oracle.com/en/cloud/saas/procurement/25c/oaprc/how-you-resolve-requisition-lines-with-invoice-holds-in-the-responsive-self-service-procurement-application.html#u30230961

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