Redwood RSSP - Create Req - "Error: Zip code for goods used (US) is not in the list of values" (DFF) — Cloud Customer Connect
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Redwood RSSP - Create Req - "Error: Zip code for goods used (US) is not in the list of values" (DFF)

edited Aug 22, 2025 5:51PM in Self Service Procurement 1 comment

Summary:

When a user attempts to create a requisition in Redwood RSSP, the error message "Couldn't create requisition line
Zip code for goods used (US) 0 is not in the list of values." appears.

• We tried updating the preferences and recreating the requisition.

• I also verified that the zip code was present in the Manage Geographies hierarchy

• Selecting the other Zip Code option produces the error with a different number.

We do not have inventory or use products/product catalog or agreements for requisitioning. All requisitions are created manually, by selecting the "Enter Requisition Lines" option, independent of any catalog or agreements.

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