Milestones are not visible in newly created SRs after migrating to Next Gen HRHD — Cloud Customer Connect
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Milestones are not visible in newly created SRs after migrating to Next Gen HRHD

in Help Desk 4 comments

Summary:

We have completed migration of Classic HRHD to Next Generation HRHD Redwood, and during testing we noticed that we are not seeing the milestone field when we are creating new SRs from Redwood Page.

The SRs which we were created in Classic pages, the milestones field is visible in those SRs but not in new SRs.

Can you please assist how to enable the milestones in new redwood Help desk page.

Version (include the version you are using, if applicable): 25

Code Snippet (add any code snippets that support your topic, if applicable):

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