OTBI report timed out for specific Period onward even data count is similar — Cloud Customer Connect
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OTBI report timed out for specific Period onward even data count is similar

in Reporting and Analytics for ERP

We are facing issue with a OTBI report that's part of a dashboard. The user runs the report exclusively through this dashboard. It has been working fine since last one year, but it is now timing out unexpectedly.

The OTBI report is built using a single subject area: ‘Subledger Accounting – Journal Real Time’ and there is no hard code filter in Analysis.

The user is applying filters on a single period and Journal Source Name through dashboard, but the report fails to complete due to a timeout.

Upon our analysis, we observed the following:

  • Currently For periods up to Jan-2025
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