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Do links to internal network drives not work in ARCS?

in Account Reconciliation 4 comments

Summary:

Can you provide a link to an internal site or share drive in ARCS as an attachment?

Content (please ensure you mask any confidential information):

We have defined a URL link as an attachment in ARCS that points internally to our share drive. We had a separate issue about the drive being pointed incorrectly, but were able to delete the attachment and restart. Now that it is pointing correctly, the link is not clickable, and opening in a new tab just provides a BLOCKED page. Is this an internal issue we're facing, or does ARCS not support internal links?

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