Ability to display optional sections in Add a Pending Worker flow without selecting Info to Include — Cloud Customer Connect
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Ability to display optional sections in Add a Pending Worker flow without selecting Info to Include

edited Aug 20, 2025 9:22PM in Idea Lab – Visual Builder Studio 1 comment

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

Southern Company

Description (Required):

In RUX UI, we have the flexibility to make Communication Info and Family & Emergency Contact Info optional in Add a Pending Worker flow without displaying the Info to Include section.


However, in Redwood UI, this flexibility is lost:

If we mark these sections as Optional in defaulting rules, they are not displayed at all.

If we mark them as Required, users are forced to complete them, which may not be appropriate for all scenarios.

1 votes

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