How to deactivate course and admin permission — Cloud Customer Connect
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How to deactivate course and admin permission

Summary:

  1. Deactivate a course and make it invisible from the employee page
  2. Dealing with admin permission on creating courses

Content (please ensure you mask any confidential information):

1st issue
I created a course that now needs to be deactivated because it’s no longer relevant. I added an end date as suggested, but the course still shows up in the catalog for employees. Am I missing something?

2nd issue
I have a new admin who is creating courses. He told me that he can no longer access one of the courses he created himself, not even by searching with the course code. I can see the course (because I have higher permissions) and it shows that he is the creator. What happened?

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