ORC Offer Letter Output has missing data in various fields. — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

ORC Offer Letter Output has missing data in various fields.

Hi Team,

We're facing an issue with the offer letter output. After creating and saving an offer, the preview displays blank values for several fields.

This is occurring across both internal and external offer templates.

I’ve verified the data and template tags, and everything appears to be correctly configured.

These templates were functioning properly until recently, and the data was displaying as expected. However, following the 25C upgrade, the data is no longer populating in the offer templates.

We are in 25C.

Anyone else facing the same issue? Any help would be much appreciated.

Thanks

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!