Is there an automated way we can view the updated date of standard texts? — Cloud Customer Connect
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Is there an automated way we can view the updated date of standard texts?

in Reporting & Analytics for B2C Service 1 comment

Summary:

I am trying to get a list of all of our Standard Texts along with the date each was last updated. If I go into the Standard Text editor in the .NET console, I can view the Audit Log for each item and see the date updated.

I can make a report using the Standard Content (std_content) object, but it doesn't have any date fields. I can join to the user_trans object, but that seems to contain information about when agents use the standard texts. I've also noted the Connect PHP and the REST API don't have date information for Standard Texts. Is there any way I can get the updated date without going into each Standard Text?

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