Remittance advice is sent only for configured suppliers and only regular invoices in AP. — Cloud Customer Connect
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Remittance advice is sent only for configured suppliers and only regular invoices in AP.

edited Aug 25, 2025 11:34AM in Payables, Payments & Cash Management 2 comments

Should a supplier or customer receive a remittance advice when a payment request is automatically generated in the Accounts Payable (AP) module because of applying a refund against a credit memo in the Accounts Receivable (AR) module? If so, what are the best practices and system configurations required to ensure that this remittance advice is generated and communicated appropriately?

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