How to mass unlock AR transactions which are sent to bank for collection in Brazil Boleto — Cloud Customer Connect
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How to mass unlock AR transactions which are sent to bank for collection in Brazil Boleto

edited Aug 22, 2025 8:34AM in Receivables & Collections

How to mass unlock AR transactions which are sent to bank for collection in Brazil Boleto. This is required because once collection document is formatted and sent to bank, the transaction is freezed and cannot be selected in a manual receipt. If the customer pays via EFT then we need unlock these transactions to change its payment method and create a receipt. These are multiple transactions and cannot be unlocked one by one.

What is the process around removing transactions from Boleto payment method?

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