To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
Credit to Cash AI Agents and Agentic ApplicationsSummary: Follow discussions, post questions, hear latest information around Credit to Cash AI Agents and Agentic Apps in the following dedicated forums https://community… -
Customer DFF searchableSummary: Hi Can we make the Customer Header and Site level DFF (capturing legacy customer number ) searchable in Manager Customer, Manage Transaction and Manager Receipt…
-
How to add a new parameter (such as DFF) in advanced search on the screen manage CustomerSummary: Could a new parameter, created as a DFF, be added to advanced search on the Manage Customers screen ? Content (please ensure you mask any confidential informati…
-
bulk Update/Creation of Customer Contact Points (Emails) - FBDI, API, or Spreadsheet?Hello Community, My client requires a way to update customer contact points in bulk, specifically by creating new email addresses for their existing customers. I need to… -
Create Receipt Batch Upload Fails (AR-856899 / FUN-720163 / AR-855757)Summary: The “Create Receipt Batch” spreadsheet upload fails with Worksheet Status: Upload failed. Content (please ensure you mask any confidential information): Screens… -
Enable Bill Management in 26DSummary: Unable to see Enable New Bill Management Experience option Content (please ensure you mask any confidential information): Oracle documentation states the follow…
-
How to create a credit case folder in AR for the converted sales orders through REST API?Summary: The requirement is to create the credit case folder for the converted sales orders through REST API. Content (please ensure you mask any confidential informatio…
-
Customize Bill Management Portal PageHi Team, In the Bill Management Portal Payment Page, Currently, Oracle only provides option as 'Credit Card' and 'Bank Account'. We have some customers who make Wire pay…
-
Receipt Date is before the customer account establishment DateSummary: There is some scenarios where Receipt date is 15/01/2025 and the customer account establishment date is 15/04/2025. How this is possible and while creating AR I…
-
How to Create Receipt Batch When Batch Number Is Not Generated Automatically?Summary: I would like to ask for advice regarding Receipt Batch creation in Oracle Fusion Receivables. We have configured the Receipt Source with Automatic Batch Numberi…
-
Need to apply retaining in a AR invoices though project contactsSummary: We need to Apply a warranty of 5% of the gross amount, but we don't find the correct functionality. ¿Can any help us with which kind of configuration we can app…
-
Unable to update customer account description under the account informationOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Infosys Description (Required): We ar…
-
AR Receipts Global DFF Not Appearing in "Create Receipts in Spreadsheet"Summary: I have created two Global Descriptive Flexfield (DFF) segments on the Receipts page (AR_CASH_RECEIPTS). They work perfectly on the UI page, but the columns are …
-
APIs available in Oracle Fusion that support the release of these credit case folders?Summary: We have observed that credit case folders are being created, and we would like to understand the process for releasing them programmatically. Could you please l…
-
Lockbox Import - Populate Receipt Reference/Number with MoP from External System for Cash ManagementSummary: ICON Lockbox files contain a Method of Payment (MoP) value. We need this value to be available within Oracle Fusion Receivables and Cash Management for both Aut…
-
How to send AR invoices to customers via email as PDF attachmentSummary: We have a requirement where we need to send AR invoices to customers via email as pdf attachment. Please find the setups below. At transaction type level the ge…
-
Can we implement Intended Use Feature without affecting Project Portfolio Management(PPM) tax rates?Summary: We currently use Project Portfolio Management (PPM) and interested to implement Intended Use Feature for our Creditable Withholding Taxes(CWT) in AR Module. How…
-
Manual Mass AR invoice adjustment for certain invoicesSummary: Need a user-triggered mass write-off/adjustment process for invoices flagged via an Invoice Header DFF. Is the Create Automatic Billing Adjustments ESS job suit…
-
Automate Daily Job Set with Dynamic Current Date ParametersSummary: We have a custom Job Set named “Vision Plus US CASH CLEARING JOBSET” that contains four scheduled processes. Currently, the Job Set is manually scheduled every …
-
is there any set up to keep create receipt batch spreadsheet active without timing out?For the Cash Receipt Creation spreadsheet we have had some issues with the sheet timing out with the instance of Oracle timing out which causes loss of work. The journal… -
Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
How to import AR transactions for multiple BUs in the same FBDIWe have a requirement to import AR transactions for multiple BU's via a single FBDI template. The Import AutoInvoice process restricts the BU selection to 1 only. We are…
-
How to purge all records from AR Interface without load IDLoaded transactions to AR via FBDI, but now that we want to purge records how to achieve this on mass basis?
-
Can we apply adjustments automatically against transaction and receipts Write off, manual adjustmentSummary: whether standard Oracle configuration meet the requirements and identify any additional processing or controls needed. Overpayments and under payment for custom…
-
Autoinvoice errors with "You must enter a valid context for the CONTRACT INVOICES flexfield"Summary: When running Import Autoinvoice for invoices from Project Contracts, the process always fails with 'You must enter a valid context for the CONTRACT INVOICES fle…
-
why receipt number and transaction number are same in manual reconciliation in cash managementSummary: why receipt number and transaction number are same in manual reconciliation in cash management? Any reason? Content (please ensure you mask any confidential inf…
-
Source System reference for PersonSummary: We are creating/updating fusion persons from external system through rest apis and passing a source system (eg ABC) but no system reference id . We have observe…
-
Can i add auto pay(direct debit) in bill management module?Summary: My client requires autopay for customers in the bill management customer portal. How can it be done? Content (please ensure you mask any confidential informatio…
-
API for Dispute UpdateSummary: Hi team, Can you please let us know if there is a API to update dispute status to Approve/Reject/Closed? I see that API is available to create a dispute. But I …
-
Looking for proactive solution to check Adjustment Reason against the Adjustment Activity. Summary: We have a business requirement in Oracle Fusion Receivables to proactively validate the Adjustment Reason selected by a user against the corresponding Adjustmen…
-
Dunning Jobs Fail When Preferred Delivery Method is "Print" and No Printer Is ConfiguredThe Send Dunning Letters and Dunning Delivery processes are completing with Error when the customer's Preferred Delivery Method is set to Print and no printer configurat…