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Receivables & Collections
Discussion List
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Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q… -
Can we create overpay adjustment for both positive and negative amountSummary: Team can only create short-pay adjustments over $100 USD and not overpay adjustments for the same amount? Users should be able to create both positive and negat…
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After 25A, customers whose profile is set to XML invoice delivery method are not searchableSince 25A, we can’t search for customers in the From/To Customer fields of custom ESS jobs, even though we use the same CustomerAccountVO and CustomerVVO LOVs as the see…
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How to aplly multiple transactions to multiple existing receiptSummary: Requirement - To be able to apply more than one transaction to multiple existing receipts . Process used -'Create remittance in Spreadhsheet' Content (required)…
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To understand what type of audit reports are available for Advanced collectionSummary: To understand what type of audit reports are available for Advanced collection Oracle Fusion Cloud Applications 24C
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Automatic receipts not picking AR transactionsContent Trying to create an automatic receipt in fusion, the ess job ends with 'No records to process for the given parameters'. I have ensured the AR transaction has th…
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Include transactions from all business unitsHello All, We have the scenario where transactions from one business unit should not be applied to receipts from other business unit. Customer is same for invoice and re…
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Customer is no longer delinquent, but strategy has not closedWe have run Scoring (along with all the other collections processes) and one customer still has an active strategy, but is no longer delinquent as they have paid all the…
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Bill Management: Payment processor not working properly contact payment administrator. (IEX-615071)We have observed that recently, while trying to make payments via Bill managment receipt is not being created and is throwing the error Bill Management: Payment processo…
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AR Receipts ERROR: No valid conversion rate for the corporate conversion rate typeSummary: Hi, I am trying to load a receipt with the Conversion rate type as 'User' but still it is checking for the Conversion rate though it's already defined in the he… -
Auto invoice import is going in errorAuto invoice import is going in error '+---------------------------------------------------------------------------+ UTIL-CURRENT TIME (DATE=12-FEB-2025) (TIME=14:55:11)…
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Unable to find prepayment invoice while creating a receiptThis is regarding new feature in release 25B about creating a manual prepayment invoice. I am able to create prepayment invoice and actual sales invoice and apply prepay… -
Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…
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Create customer statements to fetch open and closed statementsSummary: Hi, The Create Customer Statements (ESS) job currently returns both open and closed statements. Is there a supported way to run it so that it outputs only open …
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Can we enabled Multifund accounting in AR if Customer is already live in AP and GL but not in AR?Summary: Can we enabled Multifund accounting in AR if Customer is already live in AP and GL but not in AR? Content (please ensure you mask any confidential information):…
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Can input bank account info with refund on AR Credit Memo using SOAP service?Summary: We're trying to develop bulk credit memo refund using SOAP API. Can we input refund bank account information for credit memo refund using SOAP API? The AP Invoi…
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unable to create receivable activitynot able to save the receivable activity whenever i am clicking to save option its redirecting to same page but not saving the activity.
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Customer Credit Card processSummary: We want to enable feature to charge our customer to their credit cards. In order to do that we want to know the features in Oracle cloud to save credit card inf…
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Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Resend and Regenerate Functionality in Collections DashboardDoes the resend and regenerate functionality in the collections dashboard work with balance forward billing transactions? It appears disabled for all transactions that u…
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The VIEW IMAGE button is not showing the PDFHi everyone, We're experiencing an issue where the VIEW IMAGE button is not displaying the PDF as expected. We've tested this across different transaction classes (e.g.,…
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REST API to get sales Order line tax amountI am looking for Sales order tax amount for each line. In front end i am able to see tax amount for each line. but when I check it through API, I am getting only total t…
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How increase limit of rows in otbi analysisSummary: How increase limit of rows in otbi analysis Content (required): Customer have some Analysis created and he want to know if there are some possibility to export …
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Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C…
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SLA rules for CASH accounting classSummary: Dear All, we have created a rule so that the ‘intercompany’ segment is inherited from the customer master data.Specifically, from the ‘Manage account rules’ tas…
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What is the source of PO number value of an AR Invoice under miscellaneous tab?Summary: Upon Checking, the PO Number field under miscellaneous tab is populated when we generated an AR Invoice from a Contract. However, both the contract header and l…
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Joint Interest Billing Report does not trigger email - 25B featureSummary: As per 25B feature for Simplified Email Configuration for Joint Interest Billing Reports, the submit joint interest billing report is to trigger the email to cu…